Need help diagnosing a problem on my direct drive unit

[Cliff Estera]

Anyone can know of anyone that can work on a direct drive on the east coast?

 

[Andy]

van? unit? problem?

 

[Mikey P]

van? unit? problem?

Steam Genie
PTO
Bawb told him it was new
It isnt.

 

[Cliff Estera]

van? unit? problem?

I’m hearing a rattling noise. I replace the bearings which seemed to resolve the issue in past but after recently replacing my engine and transmission and bearings again. The issue seems to gotten worse

 

[Cliff Estera]

Steam Genie
PTO
Bawb told him it was new
It isnt.

I got that problem fixed but the person who touched it last moved to California. Now I’m stuck with a similar problem with no way to resolve it this time around.

 

[BIG WOOD]

Anyone can know of anyone that can work on a direct drive on the east coast?

Where at on the east coast?

 

[Cliff Estera]

Anywhere, I’ll bring it to them to help fix if they’re capable.

 

[Mikey P]

Where at on the east coast?

ATL

 

[hogjowl]

ATL … good luck!

 

[BIG WOOD]

Great southern truckmounts is the best in atlanta.

 

[BIG WOOD]

If you're willing to travel, Clean source in Columbia, sc has a good lead mechanic also. And All-Care Distributors in New Jersey has allot of knowledge as well.

I've had both great southern truck mounts and clean source work on my machines and I've spent allot of time talking to All-Care on the phone also, so I know they're well seasoned in our machines

 

[Nate The Great]

What about @Justin Stockwell or the @Lee Stockwell ?

 

[hogjowl]

Great southern truckmounts is the best in atlanta.

I don’t know them

 

[Cliff Estera]

If you're willing to travel, Clean source in Columbia, sc has a good lead mechanic also. And All-Care Distributors in New Jersey has allot of knowledge as well.

I've had both great southern truck mounts and clean source work on my machines and I've spent allot of time talking to All-Care on the phone also, so I know they're well seasoned in our machines

Great southern truckmounts is the best in atlanta.

They never answer their phones

 

[Cliff Estera]

If you're willing to travel, Clean source in Columbia, sc has a good lead mechanic also. And All-Care Distributors in New Jersey has allot of knowledge as well.

I've had both great southern truck mounts and clean source work on my machines and I've spent allot of time talking to All-Care on the phone also, so I know they're well seasoned in our machines

Thanks

 

[Mike J]

Between this board and my good mechanic, we got thru a clutch seize and bearing replacement. A little more stress, but was my only game in town.

 

[Cliff Estera]

Between this board and my good mechanic, we got thru a clutch seize and bearing replacement. A little more stress, but was my only game in town.

the bearings were changed 2x in the past 4 months

 

[Lee Stockwell]

if not perfectly aligned you will keep buying bearings

 

[hogjowl]

They never answer their phones

Like I said, I don’t know anything about them, but I’m not surprised to hear this because the forces leading (probably) to this for them are so widespread today. Besides the fact that it’s so hard to find competent labor theses days, it also difficult to generate an attitude of service in an environment that is increasingly not rewarding it. Right now, I have an order for two unloader valve rebuild kits that is somewhere around 45 days old. My supplier, who for years was outstanding in their service and dependability hasn’t even bothered to keep me informed on the status of my order. I’ve had to call them to stay up with where it is. As I’ve said before in other threads, I’ve had to also resort to repairing my own things because the quality of their service has gotten so bad. It’s the same folks who own and manage the place and I don’t think they’ve suddenly developed a new attitude related to service. I just think they’re burned out from dealing with carpet cleaners and low skill employees. Last time I was in there, the good ones were gone.
I’m afraid that we’re in for some difficult decades ahead where conducting business will become ever increasingly unrewarding and stressful. One good thing is it shouldn’t be too hard to stand out if you can keep motivated.

 

[Cliff Estera]

if not perfectly aligned you will keep buying bearings

I’m hoping it’s not the shaft but if it is, any advice to where I can get a new one made?

 

[Cliff Estera]

Like I said, I don’t know anything about them, but I’m not surprised to hear this because the forces leading (probably) to this for them are so widespread today. Besides the fact that it’s so hard to find competent labor theses days, it also difficult to generate an attitude of service in an environment that is increasingly not rewarding it. Right now, I have an order for two unloader valve rebuild kits that is somewhere around 45 days old. My supplier, who for years was outstanding in their service and dependability hasn’t even bothered to keep me informed on the status of my order. I’ve had to call them to stay up with where it is. As I’ve said before in other threads, I’ve had to also resort to repairing my own things because the quality of their service has gotten so bad. It’s the same folks who own and manage the place and I don’t think they’ve suddenly developed a new attitude related to service. I just think they’re burned out from dealing with carpet cleaners and low skill employees. Last time I was in there, the good ones were gone.
I’m afraid that we’re in for some difficult decades ahead where conducting business will become ever increasingly unrewarding and stressful. One good thing is it shouldn’t be too hard to stand out if you can keep motivated.

You’re right

 

[hogjowl]

I’m hoping it’s not the shaft but if it is, any advice to where I can get a new one made?

I’m never certain when Mikey is actually telling the truth, but if you actually have a Steam Genie, then you’ll probably have to have one built from scratch.

 

[Mikey P]

They never answer their phones

Both buy a lot of Glides, which tells me they care about their clientele and have former cleaners on the floor

 

[Mikey P]

I’m hoping it’s not the shaft but if it is, any advice to where I can get a new one made?

Find a shop staffed by old fat guys in overalls who work on farm equipment


and come bearing gifts.

 

[BIG WOOD]

They never answer their phones

Today is Labor Day and if they don’t answer the phone on a normal day, they’re busy turning a wrench and will call you back at the end of the day to schedule an appt. Give them another chance. They’re good guys

 

[hogjowl]

Both buy a lot of Glides, which tell me they care about their clientele and have former cleaners on the floor

Oh BS! They buy glides because they sell. You sell them because they’re wanted. The only benevolent person ever associated with Greenglides was Lisa.

 

[FB19087]

The only benevolent person ever associated with Greenglides was Lisa.

You're just salty Mike got it before you reached free glide age

 

[Mikey P]

Oh BS! They buy glides because they sell. You sell them because they’re wanted. The only benevolent person ever associated with Greenglides was Lisa.

View: https://youtube.com/shorts/dVCtvstdW-M?si=_kmLG_kyv1kxdQq1

 

[Mikey P]

View: https://youtube.com/shorts/ETK8BhdUsAM?si=3g_L_BlHKmM0kiNL

 

[JS41035]

I’m not familiar with steam genie pto. But generally speaking it can’t be that different from other units.
If you hear a rattling noise. Find the source.
I don’t intend that to sound sarcastic. Get a scope and start from the clutch. Does it rattle only when the clutch is engaged? If your bearings are going out quickly, something is not lined up. Take the belts off the blower and start the pto. Be Systematic and slow. Normally I would say take it to a dealer and focus on cleaning carpets. But if you are gonna use a unit that old, you are probably gonna have to learn to fix it.
Post some pictures and call my cell if you’d like.