Pricing by emotion..

[ruff]

Yea. Right.
Now janitors start doubting moi.
What's next, dust man?

 

[ruff]

You talk real big

Surely even you can understand why I speak softly.....

 

[roro]

I call these Reality Adjusted Pricing.And it feels damn good

RAPing a customer is never good Oh Wise One

 

[Kenny Hayes]

Yep, the last one I did by emotion drove me right out of residential Still remember it. My partner was with me, the 110lb. dog kept jumping up on her, and the 25lb. long haired cat kept rubbing up against her and she said, we’re D U N with that!!!

 

[ruff]

RAPing a customer is never good Oh Wise One

It is not vindictive or angry. I adjust the price to reflect my extra work and expenses.

If it takes them a few month to pay, they consistently cancel at the last minute, their place requires a lot more work than the usual client, they never pick up anything, etc. It costs me more and their price get adjusted to reflect it.

If they are consistent trouble, like most here, I would drop them. And if these people don't pay more Roro, you should discount your good clients, why penalize good behavior?

However: Most clients (99.99%) are great. Just really nice considerate people.

And thanks for the OWO, OWG

 

[hogjowl]

I swear
Hebrews are so pissy

 

[ruff]

 

[roro]

Initially I thought it was an acronym Ruff
(Ours is PSC stands for POM SurCharge)

 

[FB7777]

Reality adjusted pricing is a measured response to added work

Instead of being frustrated you are compensated

 

[Jimmy L]

What?

 

[hogjowl]

Just go with it

 

[steve_64]

What?

He raises his prices if they aren't ready when he gets there.

 

[ruff]

 

[hogjowl]

^ Spitting image of Fred

 

[ruff]

Stay out of it.
We are just trying to simplify things for Jimmy.

 

[ruff]

Personally, I've never been on a raft.

 

[Papa John]

I call these reality adjusted pricing.
If a client is always late paying, their price will be adjusted to reflect it. And also if the place is always a mess and requires lots of extra work, client is always late etc.

If it's a one time issue I let it go. If its a pattern, I don't get heated or emotional, as a matter of fact its the furthest from it one can get. Cool headed reality adjustment.


And it feels damn good

Yep-- I love it when I do the same.

How many of you have been guilty of giving a "Hot Chic" discount, only to discover later she was a PIA

This got me several times when I was younger.
Now when I have a "Hot Chic" customer I find myself thinking--"Please be a bitch so I can make some money"

 

[Kenny Hayes]

Nope, I don’t care what she looks like, she’s a skank, and has a dog and cat!!! Or 2!!

 

[Cleanworks]

Yep-- I love it when I do the same.

How many of you have been guilty of giving a "Hot Chic" discount, only to discover later she was a PIA

This got me several times when I was younger.
Now when I have a "Hot Chic" customer I find myself thinking--"Please be a bitch so I can make some money"

I charge the hot chicks more. Oh, you mean for carpet cleaning.

 

[KevinD]

Had a house yesterday cut up in every way possible.
200' of hose up. 100' to the left and right.
200' to the main level then to the basement.
Logged in 3.5 miles of walking, 12k steps and 19 flights of stairs on the fitbit.
You bet I billed that out the moment I finished instead of today while kicking back and resting.